Strategy & Planning

Defining the deployment of the system to the Business

Change Management Strategy
Organisational Impact Assessment
Change Readiness Assessment
Transition Planning
Deployment Strategies

Change Network

Involving the Business in the system deployment

Role Definition
Change Agent Training
Programme Management

Change Communications

Framework Definition
Messaging Design and Definition
Delivery of Content
Programme Management

Organisational Design

Defining how the Business will transition

Business Process Mapping
Job/Role Mapping
Employee Impact Assessment
Cultural Change Management

Training & Performance

Deploying the system to the Business

Training Needs Analysis
e-learning & Performance Support
Training Materials Design & Development
Training System Design
User Acceptance Testing
Project Team Training
End User Training Delivery
Scheduling and Logistics
Localisation & Translation

Policy & Procedures

Ensuring that the transition becomes institutionalised

Business Process Documentation
Work Instructions & Help-cards
Business Policy Documentation
Standardisation & Version Control
Localisation & Translation

Evaluation & Improvement

Building sustainable change and ROI

Return on Investment Analysis
Post Go-Live Support
Impact Assessment - DA Snapshot ™
Remedial Training
Helpdesk Diagnostic
Business Process Improvement
New Hire Induction and Training
Scheduling and Logistics
Localisation & Translation

Our Change Management services have been refined to provide customised solutions to help organisations make the most of their technology investments, as well as to effectively meet the challenges of their project requirements.

Needs analysis, strategy planning and flexible delivery channels all ensure a transformation solution that meets your needs. Technology learning solutions - including the latest in e-learning - traditional classroom managed learning, as well as ‘Train the Trainer' education programmes, all combine to help employees apply new business reality into daily tasks.

Assima offers a complete range of tailored, employee-oriented Change Management services that allow organisations to navigate complex business change to ensure smoother transition of the business, encourage employee buy-in and achieve immediate and ongoing results.